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Introduction
Welcome to Pet-Capsule.com ("we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Cookies & Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.
Information We Collect
When you visit Pet-Capsule.com, we may collect the following types of information:
a) Personal Information
We collect personal information that you voluntarily provide to us when you interact with our website, such as when you sign up for our newsletter, contact customer service, or make a purchase. This may include your name, email address, phone number, and payment information.
b) Usage Data
We automatically collect information about your use of the website, such as your IP address, browser type, device type, operating system, and pages you visit. This helps us improve our website and tailor your experience.
c) Cookies and Tracking Technologies
We use cookies and similar technologies to collect data about your browsing behavior and preferences. This allows us to enhance your user experience and provide you with personalized content and advertisements.
What are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help the website remember your preferences and actions over time, improving functionality and providing a more seamless experience.
How We Use Cookies
We use cookies for various purposes, including:
- Essential Cookies: These are necessary for the website to function, such as for navigation and accessing secure areas.
- Performance Cookies: These cookies collect data on how visitors use the website, helping us analyze and improve our services.
- Functionality Cookies: These cookies remember your preferences (e.g., language settings or login information) to provide a more personalized experience.
- Targeting/Advertising Cookies: These cookies track your browsing habits to deliver relevant advertisements based on your interests.
Third-Party Cookies
We may also use third-party services (e.g., Google Analytics, advertising partners) that place cookies on your device to help us understand your usage patterns and display relevant ads. These third-party providers have their own privacy policies, and we encourage you to review them.
Managing Cookies
You can manage your cookie preferences by adjusting your browser settings. Most browsers allow you to block or delete cookies, and you can choose to receive a notification when a cookie is being placed on your device. However, please note that disabling cookies may affect your ability to use certain features of our website.
How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and improve our products and services.
- To process orders and deliver products to you.
- To communicate with you regarding your account, orders, or promotions.
- To personalize your experience and provide content or advertising that may be of interest to you.
- To analyze website usage and trends to improve the functionality and user experience.
- To comply with legal obligations.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers are obligated to keep your information confidential.
We may also disclose your personal information if required by law, in response to a legal process, or to protect our rights, property, or safety.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Security
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete personal data.
- Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
- Objection to Processing: You can object to the processing of your data for marketing purposes.
- Data Portability: You can request that we transfer your personal data to another provider in a structured, machine-readable format.
To exercise any of these rights, please contact us at [insert contact email or phone number].
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party websites you visit.
Changes to This Policy
We may update this Cookies & Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."